Shiraz Pawaskar
10+ Years of Corporate Experience in Customer Service (Assurance/Delivery),
Customer Relationship Management (CRM) & Business Strategy/Operations Management.

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EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS

2020 / 2019

Year 2020:

Certification: Become A Customer Service Specialist

Certification: Understanding Capital Markets

Certification: Algorithmic Trading & Stock Essential Training

Certification: Strategic Thinking / Global Strategy

Certification: Strategic Partnerships

Certification: Six Sigma - Green Belt



Year 2019:

Certification: Salesforce CRM

Certification: Microsoft Dynamics CRM

Certification: Microsoft Office 365

Certification: Agile Foundations

Certification: Scrum Basics.

Certification: Finance Foundations

Certification: Salesforce Dashboards

Certification: Financial Analysis: Making Business Projections

Certification: Marketing Communications

Certification: Selling To The C Suite

Certification: Creating a Membership Based Business

Certification: Package Design Project: Paperboard Food Packaging


Certification: Handling An Unruly Audience

Certification: Lessons In Enlightened Leadership

Certification: Developing Managers in Organizations

2019

Certification: The Fundamentals of Digital Marketing

2015

Certification: Lean Six Sigma Green Belt

Certification: Project Management

Certification: Microsoft Excel 2013

Certification: ITIL Foundation 2011

Certification: ITIL Intermediate Service Operation

2014 (Post Graduation Year)

Post Graduation: MBA (Operations)

2013

Certification: Code of Business Conduct

2012 / 2011

Year 2012:

Certification: NSN Ethical Business Training 2012

Certification: Anti Corruption Compliance

Certification: Portfolio Management

Certification: Environmental Management System

Certification: IP Assessment Program for NSN Service Employees


Certification: Focused Mind - Module 1 - The Brain and Change

Certification: Focused Mind - Module 2 - Maximize your Focus

Certification: Focused Mind - Module 3 - Regulate your Emotions

Certification: Focused Mind - Module 4 - Focus Better with Others

Certification: I Own Quality & I Own Quality Assessment

Certification: Optimizing Your Work Life Balance


Year 2011:

Certification: Telecom Revenue Assurance

Certification: NSN Ethical Business Training 2011

2009 (Graduation Year)

Graduation: BE (Electronics & Telecommunication)









Certification: Telecom Awareness (2009)

2006 (Diploma)

Diploma: - DIE (Diploma in Industrial Electronics)